| Privacy Policy (Drafted on your site) | Legally Required. Explains what personal data you collect (e.g., call sign, name, email, IP address) and how you use, store, and protect that data. Essential for GDPR, CCPA, and general user trust. | “We collect your email address only for newsletter purposes and will never share it with third parties. We use cookies to analyze site traffic.” |
| Refund and Returns Policy (Drafted on your site) | E-commerce Essential. Clearly states the conditions under which customers can return or exchange items purchased from your shop, including timelines, condition of the product, and who pays for return shipping. | “We accept returns of unused equipment within 30 days of purchase. A refund will be issued to the original payment method once the item is inspected, minus a 15% restocking fee.” |
| Terms and Conditions (T&C) / Terms of Service (ToS) | Legal Agreement. The comprehensive legal contract between you and your users. It covers intellectual property, acceptable use of the site, disclaimers, and limitations of liability. | “All content, including articles and club logos, is the property of W7RJP. Users agree not to post libelous or commercial content on forums or comment sections.” |
| Shipping Policy | E-commerce Clarity. Provides transparency regarding shipping rates, methods (e.g., USPS, UPS), processing times (how long before an order leaves your facility), and estimated delivery times. | “Orders are processed within 2 business days. Standard shipping takes 5-7 days. International buyers are responsible for all customs duties and import taxes.” |
| Cookie Policy (Often part of the Privacy Policy) | Compliance. Specifically informs users about the types of cookies your site uses (e.g., essential, performance, advertising) and provides a mechanism for users to consent to their use. | “We use essential cookies to manage your shopping cart. Analytics cookies are used to track site performance. You may adjust your preferences [link to settings].” |